We hope you are good with your purchase; however, if you need to return/exchange an item, we understand.  Please follow these instructions, to facilitate this process, a return form is included in your shipment:
• Make your return/exchange within 14 days of receipt.
• Fill out the return form completely, included with your order.
• Pack item carefully in the original packaging, secure the address label and send merchandise to:

Gentlemen 1677
Attn: Web Orders
1310 Dragon Street
Dallas, TX 75207

If you are requesting a refund, a credit will be issued to your credit card or original form of payment when we receive the merchandise. No credit will be given for damaged or broken items.  

Please note that returns and refunds are only for items purchased directly from our website:

If we have made an error with your order or there is breakage during shipping, please contact our Customer Service Department at 1-214-747-7673 or send an email to  We apologize for any inconvenience and will take care of the re-shipment immediately.